Train it on the business
Catalogs, services, opening hours, booking rules, greetings, and escalation preferences are configured per workspace.
AI voice automation for phone-first businesses
integriya answers the call and turns it into work done.
Always-on voice agents for clinics, shops, and service teams. They answer naturally, book appointments, capture orders, route edge cases, and write every outcome back to your dashboard.
From first ring to confirmed outcome
A voice workflow your team can actually operate.
Answer every caller
The agent handles natural speech, interruptions, and routine questions without sending people through phone-tree loops.
Complete the task
Appointments, orders, and caller details are created directly in the backoffice, ready for staff review and follow-up.
Recommended automations
Start with the calls that already cost the team time.
The strongest first deployments are narrow, high-volume workflows with clear outcomes and a graceful path to a human when the conversation gets complex.
Clinic scheduling desk
Book, reschedule, cancel, confirm preparation instructions, and route urgent or sensitive medical questions to staff.
Shop order intake
Take pickup and delivery orders, reuse repeat orders, answer catalog questions, and send WhatsApp updates after the call.
After-hours capture
Collect caller intent, contact details, and next steps while the team is closed, so morning work starts with structured records.
Human handoff
Transfer or flag calls when the agent meets uncertainty, policy boundaries, unavailable slots, or high-value requests.
Built for real calls, not perfect demos.
integriya keeps the operational surface visible: transcripts, linked records, usage, recordings, routing context, and workspace-specific configuration live together.
Realtimeinterruptions and corrections
Reliableavailability and conflict checks
Traceabletranscripts, recordings, and tool events
Scopedmulti-workspace admin and client access
After the call
The answer is only useful if the outcome lands somewhere.
Dashboard records
Appointments, orders, linked calls, and caller details are available immediately for admins and workspace teams.
Notifications
Successful and unsuccessful outcomes can trigger WhatsApp notifications with the details staff need to act.
Visibility
Usage, costs, call quality investigation, and recordings help operators understand what happened and improve the agent.
Ready to hear how integriya would answer your calls?
Book a demo and we will map the first workflow around your real business rules.
Book a demo